Joshua C Bihun


perl, SQL/relational database design, Oracle and MySQL, HTML/DHTML/CSS, Windows/MacOS/Linux/UNIX, client/server design, UI/design issues for the World Wide Web, customer support, software testing and test automation
Familiar Areas
C#, Microsoft SQL Server, XML, PHP, Javascript, software life cycles/project management, computer lab management

Employment History

Excell Data, Bellevue, WA: June 2004 - Present
On assignment to: Microsoft Corporation, Visual Studio, C# Release Team
Position: Software Development Engineer in Test 3
Duties: Original position called for planning and running automation to fulfill test scenario matrices and creation and maintenance of scripts to improve automation infrastructure. Role expanded to include project management, creation and maintenance of test tools used by the product unit and the division, part-time maintenance of the cross-product-unit computer lab under the authority of the lab manager, milestone signoff authority, feature ownership, and testing and test automation.

Various short-term contracts: September 2002 - June 2004
Agencies included: Volt Services Group; Venturi Technical Partners; Comsys; SolutionsIQ
On assignment to: Philips Oral Healthcare; TranSenda Corporation; City of Seattle Department of Design, Construction, and Land Use;; Microsoft Corporation
Position: QA Engineer
Duties: For all positions, test builds of business-critical software for release; document test plans, QA process and method; help to maintain QA/development lab servers and prepare new builds for testing; liaise with other groups to ensure resources and scheduling. Microsoft position involved testing emergency patches, with very rapid ramp-ups and turnarounds.

Volt Services Group, Redmond, WA : February 2002 - June 2002
On assignment to: Microsoft Corporation, team @ Microsoft Games
Position: Software Test Engineer 3
Duties: Test sitewide infrastructure and functionality, particularly with interoperability between and other MSN properties, such as Passport.

Sitesmith, Inc., Santa Clara, CA : September 2000 - May 2001
Position: Systems Architect
Duties: Implement, in Cold Fusion, perl, and Oracle, an intranet knowledge repository and company-wide operations support system, combining document storage; all aspects of company, employee, and vendor information; and billing and hours entry systems. Be part of a two-man development team, supporting first 400 and later 2500 employees, maintaining and adding functionality to this system., Seattle, WA : February 1999 - July 2000
September 1999 - July 2000
Position: Software Development Engineer in Test
Duties: Generally, development of internal tools for software testing and development groups to improve the quality assurance process; specifically, development of both automated testing suites and of web-based software lifecycle tracking software, using perl, Javascript, SQL, HTML, and CSS.
February 1999 - September 1999
Position: Software Test Engineer
Duties: Creation and leadership of testing group for new product; creation of test method for and testing of new product; development of test automation, in perl and in a proprietary perl-based scripting language, both for assigned product and all products.

Volt Services Group, Redmond, WA : February 1998 - February 1999
On assignment to: Microsoft Corporation, Middle Eastern Product Development Division
Position: Software Test Engineer 9.5/Software Test Engineer 2
Duties: Testing and verification of HTML features, import, and export of bidirectional language versions of Microsoft Word 9.x, including creation and implementation of test scripts, resolution of localisation issues, development of testing automation and strategies, bug tracking, and testing under and knowledge of multiple web browsers and computer platforms; study of World-Wide Web browsers, technologies, and standards.

Zip2 Corporation, Mountain View, CA : May 1997 - January 1998
Position: Quality Assurance Analyst
Duties: Black-box and glass-box testing of web-based software; product testing lead for multiple products; Macintosh testing lead; creation of TCP- and database-reliant software, primarily in Visual Basic, for automation of testing; administration of bug-tracking database; processing of end-user, partner, and internal bug reports; co-development of company-wide quality assurance policy; department webmaster, responsible for intranet dissemination of product and server information; development of product test suites; Partner Support liaison.

Netcom On-line Communications, Inc., San Jose, CA : October 1996 - May 1997
March 1997 - May 1997
Position: Policy Management Representative
Duties: Processing of and research into reports by email and telephone of system abuse by users; administration of system abuse policy, including warning and punishment of users found in violation of system policy.
October 1996 - May 1997
Position: Electronic Technical Support Representative, Macintosh/PC
Duties: Provision of end-user technical support, via email, for both proprietary and third-party Internet software; revision and submission of information files regarding customer issues and resolutions thereof; research into connectivity and compatibility issues; configuration and troubleshooting of hardware and software. Was primary Macintosh email support representative.

Books That Work, Inc., Palo Alto, CA : January 1996 - September 1996
Position: Software Quality Assurance Lead
Duties: Software testing, including multiple system and platform configuration; tester supervision; beta test coordination; product release engineer; hardware troubleshooting; technical support; HTML authoring/troubleshooting; TCP/IP and network configuration; database management; WISE installation script authoring/editing.

San Juan High School, Citrus Heights, CA : August 1992 - June 1995
Position: Teacher's Assistant (Math/Science Department)
Duties: Supervision of classes; maintenance of Mathematics computer lab; set-up and maintenance of Library computer labs; course planning.


Microsoft Technical Education/ST Labs Technical Training, Redmond, WA
February 1998 -April 1998
Trained in Microsoft Testing Standards, advanced HTML topics (including cascading style sheets and dynamic HTML).

Foothill College, Los Altos, CA
September 1997 - December 1997
Work towards Associate's Degree in Linguistics, for transfer to a four-year university.

American River College, Sacramento, CA
August 1993 - December 1995
Completed coursework in mathematics, music, and psychology.